Reflections on 2020

Looking back at the roller coaster ride that has been 2020, I want to reflect on some highs and lows. As for the “lows,” our teams have had to navigate the greatest crisis our industry has ever faced.  The events of March led to a nearly 90% drop in revenues in April.  The drop in revenue led to an over 80% decline in the number of BHG team members at our...